About KSG

Kinetic Solutions
Group

The KSG Team comprises close-knit friends and associates driven by visionary concepts in artificial intelligence, fueled by the prospect of cultivating stronger relationships through business ventures. Drawing from diverse backgrounds in business ownership, investment, and data science, our team is uniquely positioned to deliver innovative AI solutions that revolutionize business operations.

All customer contracts are owned and processed by the KSG headquarters located in Rio Grande, Puerto Rico. Rio Grande sits on the edge of El Yunque national rainforest, the largest rainforest in North America. Rio Grande translates to “Great River” because of the river that runs through this beautiful tropical town. The river is called “Rio Espiritu Santo” which translates to “Holy Spirit River”. This river begins at the highest point of El Yunque and flows 3,524 feet down to the Bahia Beach Bay where it pours out into the Caribbean Sea. The KSG team is grateful to live in Rio Grande and to help the local community thrive by employing locals and investing in the town.
Global Reach with a Local Touch Our global presence ensures that we are where your customers need us to be. With state-of-the-art nearshore centers, we deploy skilled professionals who deliver empathetic, culturally resonant, and efficient customer service. Our teams are not just support agents; they’re brand ambassadors trained to understand the nuances of your business and your customers’ expectation

Why We Nearshore

Kinetic Solutions Group recognizes the imbalance of the cost of labor in the United States versus other parts of the world. There are certain services in the U.S that are overpriced and under delivered. Colombia offers a labor force that produces high quality work and offers this labor at a fraction of the cost due to it’s the low cost of living. KSG has created an avenue for companies to leverage this valuable quality of Colombia.

Where We Nearshore

All of the KSG offshoring facilities are located in Bucaramanga, Colombia. We chose this place to set up our facilities because of its reputation for producing a high-quality labor force. Bucaramanga also operates on the Atlantic Standard time zone which allows for instant communication between American teams and outsourced teams. Bucaramanga provides a high standard of living for employees making it the perfect location for nearshoring

Our Connection To Colombia

Executive Team

Phil Grace

Tech industry veteran & entrepreneur. Founded, grew and sold a successful tech company before transitioning to investments.

Russ Scaramella

Proven entrepreneur with track record in real estate, oil and gas, and the restaurant industries.

Tobin Leslie

Proven track record in driving revenue growth and fostering strategic partnerships, with a wealth of deal making experience.

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