A virtual AI Agent that combines Customer Support, Technical Support, Warranty & RMA, and Sales into a single AI Solutions Expert.
VIVI is where the convergence of the customer experience happens
The Covergence of the customer experience
Companies spend a fortune to engage customers
Customers willingly engage customer support or technical service.
First solve the customer’s problem and then use the opportunity to sell to them through our Al Solutions Expert
The power of VIVI
Al & modern automation tools have an incredible ability to optimize workforces and call centers
Improved Customer Experience
Greatly Improves Time To Resolution
Dramatically Reduces Customer Wait Times
Key Call Statistics
Live agent
AI agent
Average Total call time
17:00
<8:00
Average total time waiting for agent reponse
11:58
0:45
Average wait time per question
1:21
0:05
Learn How VIVI Can Transform Your Business Operations
VIVI has the power to turn your cost centers into profit centers. VIVI also coordinates with multiple departments of your business operations, allowing your people and data to become more connected than ever before.