VIVI

Introducing VIVI

A virtual AI Agent that combines Customer Support, Technical Support, Warranty & RMA, and Sales into a single AI Solutions Expert.

VIVI is where the convergence of the customer experience happens

The Covergence of the
customer experience

Companies spend a fortune to engage customers

Customers willingly engage customer support or technical service.
First solve the customer’s problem and then
use the opportunity to sell to them through
our Al Solutions Expert

The power of VIVI

Al & modern automation tools have an incredible
ability to optimize workforces and call centers

Improved Customer Experience

Group 1707486360

Greatly Improves Time To Resolution

Dramatically Reduces Customer Wait Times

Key Call Statistics

Live agent

AI agent

Average Total call time
17:00
<8:00
Average total time waiting for agent reponse
11:58
0:45
Average wait time per question
1:21

0:05

Learn How VIVI Can Transform Your Business Operations

VIVI has the power to turn your cost centers into profit centers. VIVI also coordinates with multiple departments of your business operations, allowing your people and data to become more connected than ever before.

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